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RETURN & EXCHANGE

1

Want to exchange the damaged product?

2

Send the item back to Anna Lou Paris

3

Get your item exchanged after inspection by ALP team

Cash Refund

Anna Lou Paris does NOT have a cash refund policy.

Order Cancellation Policy

Your order can only be cancelled within 10 hours of placing it, after 10 hours, it will be dispatched and cannot be cancelled.

Shipping

We offer FREE shipping across Pakistan. Shipping can take up to 3-4 working days for Rawalpindi and Islamabad and up to 4-5 working days for other cities.

IMPORTANT

We reserve the right to turn down an order of a customer who has in the past refused to receive their order at the time of doorstep delivery.

Please contact our Customer care for your return and exchange requests at customercare@AnnaLouParis.com or 0348-111-2(ALP).

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